First-level support agent for a Shopify shop
An AI agent that answers customers on WhatsApp and email in their own language, follows the shop’s support playbooks, looks up live orders through a Shopify MCP integration, and runs in autopilot or assisted mode per conversation.
- Answers in the customer’s language on WhatsApp and email
- Two reviewers check every reply before it is sent
- Autopilot or assisted mode, chosen per conversation
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